About Us

At The Hawaii Vacation Hotline, our experienced and dependable vacation specialists are dedicated to providing you with  superior customer service and the best value for your vacation dollar.

We know that your time is precious and better spent without the hassle and tedium of online research. That’s where we come in. Our highly trained agents are at the ready to do all of the legwork for you.

Beyond the convenience, utilizing our expertise and insider knowledge in partnership with multiple vendors, our agents are privy to promotions, specials, and reduced package prices unavailable to the general public. Focusing on value and guided by integrity, we compare our prices to those found on the major online travel engines such as Travelocity, Expedia, and Orbitz. Most of the time, our prices are lower. On those occasions when a better value lies elsewhere, that is where we will direct you.

Lastly, to clear up a common misconception; while it is you, the customer, whom we are working for, there is NO ADDED FEE associated with our service. We are compensated directly from the vendors without any extra cost to the consumer.

We, at The Hawaii Vacation Hotline, are passionate about travel and committed to helping you create vacation memories to last a lifetime!

A little about us: Our founder, Bill Novak, opened the doors of our parent company for business in 1990 and established a reputation as one of the midwest’s leading retailers of value vacation packages. On Dec. 1st 2009, Mary and Alan Wood of Mar-Al Enterprises purchased Bestfare Value Vacations and PremiumTrips.Com , along with our Hotline divisions from Mary’s brother Bill. Mary Wood has been with the company since 2005 as director of the Las Vegas Hotline division. Bill Novak remains on staff as a consultant for specialized trips and events. Bestfare/PremiumTrips.Com is based out of Punta Gorda, Fl and Omaha, Nebraska.

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